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Resume

Experience

2022 - Present

City of Philadelphia, User Experience Designer

  • Designs responsive, user-centric products for web and mobile

  • Conducts comprehensive UX research and design processes

  • Plans project goals, timelines, and deliverables

2022

General Assembly, User Experience Design Fellow

  • Conducts comprehensive UX research and design processes

  • Designs responsive, user-centric products for web and iOS

  • Plans project goals, timelines, and deliverables

2018 - 2022

City of Philadelphia, Data Services Support Clerk

  • Conducted research for and designed Philadelphia City Hall's CoVID-19 Return-to-Work Document

  • Created and maintained Life and Safety Service contract tracking spreadsheets

2016 - 2017

FAB YOUTH PHILLY, Teaching Artist

  • Collaborated with youth and fellow teaching artists on the Norris Homes Youth Mapping Middle School Project

  • Co-facilitated and developed arts and crafts projects, including game research and design

Education

2022

General Assembly, UX Design Immersive Program (Remote)

User Experience Design Certificate

2015

Temple University, Bachelor of Arts

Theater

Skills

  • User Research

  • Affinity Mapping

  • Persona Creation

  • Competitive & Comparative Analysis

  • Heuristic Evaluation

  • Information Architecture

  • Wireframing

  • Prototyping

  • Usability Testing

  • Project Management

  • Presenting

  • Storytelling

Tools

  • Figma

  • Axure

  • Wrike

  • Asana

  • Miro

© 2011 - 2025 by Alia Hatch. Proudly created with Wix.com

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